Streamline Appointments with 24/7 Online Scheduling
Empower your veterinary practice with AVA's AI-powered online booking. Offer your clients seamless appointment scheduling via phone, web, and text. AVA ensures convenience with 24/7 accessibility and supports prescription refills from anywhere, whether through your website, social media, or integrated reminder systems.
Transform Your Practice
AVA™ connects your phone, website, social media, or existing service reminder system in real-time into your Practice Management system. AVA™ will optimize your front office by handling appointment scheduling and client calls day and night while your practice thrives in today's challenging veterinary landscape.
Online Payments
Custom Booking Questions
Abandon Cart Texts
Unique Booking Links
Available, 24/7
Why us
With over 15 years of experience in the Animal Health industry, VetPawer delivers the most cutting-edge technology for veterinarians to communicate and connect with their pet families. Through innovations including smart reminder systems, 2-click scheduling, and predictive online booking, VetPawer is dedicated to driving better service and better results for veterinary practices and their clients.
Ready to see the results?
Schedule a demoExperience the AVA advantage firsthand!
With our cutting-edge tools, proven methods, and unparalleled expertise, we ensure the best return on investment for you and your clients.
What Our Clients Say
985
Hospitals5,785
Pet Parents10,489
Appointments Booked15,861
Prescriptions RequestedFrequently Asked Questions
AVA (Automated Virtual Assistant) is a phone service handling entirely
automatically incoming
calls for the purpose of regular appointments scheduling, prescription
refills and other tasks
exactly as one of your team members would do. Ava uses a human like voice of
your choice,
providing a pleasant caller experience. This is not a punch number or old
robotic voice system.
Ava truly provides a pleasant caller experience always available and
patient.
This is an easy
addition to your team.
AVA connects to your practice management software (Pims) allowing to read client and scheduling information real-time, making sure AVA recognizes existing callers (86% of calls) and proposes openings matching exactly what your clinic staff would have proposed.
AVA uses intensively the latest A.I. technologies (artificial intelligence) to detect caller intentions and emotions ensuring a smooth and human like conversation. AVA also detects any glitches in the conversation and forward to your staff upon any detected incidents, non-satisfactory dialog or simply upon request from the caller at any time.
A supported Practice Information Management System (PIMS) – AVA works with popular veterinary software such as:
We read and write back into your Schedule, Client and patient information.
AVA Outbound:
Compatible with any phone system.
Can seamlessly adopt your clinic’s phone number so clients see AVA’s call as
coming from your clinic.
AVA Scheduler / AVA Chat:
Only requires a website – no additional software needed.
AVA Voice:
Requires a Voice Over IP (VoIP) phone system.
AVA is VoIP agnostic and works with all VoIP providers.
Yes, at any time and actually from the start if wanted.
First off, AVA is an opt-in system.
Then, during the conversation, caller can at any time press #0 or say something like “staff”, “operator”, “speak to a human” allowing Ava to immediately forward the call to the first available staff member.
Our experience with over 4,000 Practices using our on-line scheduling tools including website and Apps is that less than 10% of appointments are scheduled using the on-line tools. Most clients have the practice number saved. As a result, today still, more than 87% of veterinary appointments are still scheduled over the phone.
AVA is an addition to your staff. She requires no training and works 24x7. AVA sits side-by-side with your staff, tells them everything she is doing including booking appointments and client accepted Rx Refill proposals.
Ready to see the results?
Schedule a demoExperience the AVA advantage firsthand!
With our cutting-edge tools, proven methods, and unparalleled expertise, we ensure the best return on investment for you and your clients.
